REQUEST FOR A PERSONALIZED MUNICIPAL TAX PAYMENT PLAN. The new municipal collection ordinance (Published in BOIB No. 176 of December 25, 2021), establishes a PERSONALIZED TAX PLAN FOR PAYMENT of public law taxes and income, including non-tax public property benefits (garbage collection and treatment ), in which citizens and legal entities may divide the payment of their taxes into monthly installments from January to November - or those expressly designated - in minimum installments of 5 euros, and provided that at least half of the total tax debt I was satisfied on the last day of August. The conditions and requirements to enroll in the plan can be seen in the attached information document.

Condicions Pagament Fraccionat Condicions Pagament Fraccionat Conditions of the personalized payment plan (Information document)

The REQUEST  may be made by any of the following means:

1.- If you have an electronic signature certificate and/or are obliged to interact through electronic means with the Public Administrations to carry out any procedure of an administrative procedure as stated in article 14 of Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations, you must present the REQUEST as an annexed document through the General Electronic Registry of the General Administration of the State.
2.- If you do not have an electronic signature certificate and you are not an entity obliged to process by electronic means, you can send your REQUEST by email addressed to:trabajo@calvia.com.
3.- By personal appearance at the Municipal Tax Office with  prior appointment or in any of the ways provided for in article 16.4 of Law 39/2015, of October 1, on common administrative procedure of public administrations.

The Calvià City Council offers you the possibility of paying taxes and fees through the Internet, using the citizen folder or processing payment with a bank card at its electronic headquarters, through the electronic banking of different entities, or in person at banking entities and collaborating savings banks (in the office or at ATMs) or by requesting an appointment to be attended to at the Municipal Tax Office and pay with a bank card.

OPTION 1. VIA THE INTERNET USING THE CITIZEN FOLDER

You can access the Citizen Folder to view your taxes using a digital certificate or using a username and password. If you wish to obtain a username and password to access, you can register at the City Hall by providing an identification document. When a user accesses the Citizen Folder with a digital certificate, they can enter their personal area, which is the private area where they can check the status of their procedures, request certificates, carry out procedures, etc.

Taxpayers registered in the Citizen Folder must make the payment through this Folder. In this case, the City Council does not send them the corresponding receipts in the information letter it sends them, although it does send a list of the taxes that are pending payment.

OPTION 2. VIA THE INTERNET AT ELECTRONIC OFFICE

It is the electronic address that the Calvià City Council makes available to citizens, whose ownership, management and administration is directly responsible to it in the exercise of its powers. Tax payment is one of the procedures that can be carried out electronically. To do this, you will need to identify the payment advice, identify yourself as a taxable person and enter the barcode. Payment via electronic office is made with a bank card. Enter the card payment page and complete the information requested and which you will see at the bottom of your payment notice.

OPTION 3. THROUGH ELECTRONIC BANKING OF DIFFERENT ENTITIES
Electronic banking is a telematic service offered by financial institutions and whose objective is to allow their clients to carry out operations and transactions with their products in real time in an autonomous, independent, secure and fast manner. If you are a customer of one of these banks or savings banks, you can access the payment through the links enabled for this purpose. Complete the information requested and which you will see at the bottom of your payment notice.

OPTION 4. IN BANKING ENTITIES AND COLLABORATING FUNDS

In the following collaborating entities it is not necessary to have an open account: Banco Popular Español, Banca March, Banco de Santander, Banco Bilbao Vizcaya-Argentaria (BBVA), Deutsche Bank, Bankia, Caixabank, Banco Sabadell Atlántico, Colonya-Caixa Pollença and Cajamar - Caixa Rural SCC.

Payment can be made at the ATMs enabled for this purpose in these entities, using the bar code that appears on the form or in the office at the personalized information points or cashier.

OPTION 5. IN PERSON AT THE MUNICIPAL TAX OFFICE BY APPOINTMENT

At the Calvià Municipal Tax Office (Ctra. Calvià-Palmanova, nº40), only with a credit or debit card. Cash payment is not accepted. Attention in the office for those taxpayers who need it will be provided between 9:00 a.m. and 2:00 p.m. by appointment. The appointment can be requested online at: Prior Appointment Municipal Tax Office.

Walk-ins will be attended only between 9:00 a.m. and 12:00 p.m.

FEATURED PROCEDURES:

Request for direct debit of municipal taxes. If you want to direct debit the payment of your bills for the next financial year, you will find the form here. You must present this signed document by email (recaudacion@calvia.com); at the Municipal Tax Office of Calvià Telephones: 971 69 99 05 and 971 69 99 06. Address: Ctra. Calvià-Palmanova, 40 - 07181 Palmanova. Opening hours to the public: Monday to Friday from 9 a.m. to 2 p.m., at the General Registry of the Calvià Town Hall (C/ Julià Bujosa Sans, batle, nº 1. Calvià) from Monday to Friday from 9 a.m. to 2 p.m., or at the electronic office by General Electronic Registry.
Formulari Pagament FraccionatFormulari Pagament Fraccionat Direct debit form

For any questions and to help carry out the procedures, the City Council has also made available to citizens the Digi Calvià digital Citizen Service Office, an accompaniment service for online procedures, from Monday to Friday, of the 8 at 8 p.m., and which can be accessed by calling 871 510 091, by email digi@calvia.com, or through the Crida'm service which can be accessed through this LINK

For more information
Calvià Municipal Tax Office.
Telephones: 971 69 99 05 and 971 69 99 06.
emails: gestiotribut@calvia.com and trabajo@calvia.com